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  1. Introduction
  2. Products
    1. Platform Operating Manual
      1. Registration and login
      2. Section “Statistics” (KYC dashboard)
      3. Working with faces
      4. Access Tokens
      5. Help Center
      6. KYC (Know Your Customer) / AML
    2. KYC
      1. General information
      2. Two-stage verification: Questionnaire → KYC
      3. Architecture and Components
      4. API and Integration
        1. REST API
          1. Users
            1. User authorization
            2. Get group balance
            3. Update group balance
          2. Access tokens
            1. Get a list of all user’s persistent tokens
            2. Create a new permanent access token
            3. Delete token
            4. Update token
          3. Working with faces
            1. Data sources
              1. Get a list of all data source groups
              2. Create a new data source group
              3. Delete one or more data source groups
              4. Update data source group
              5. Get a list of all data sources in the group
              6. Create a new data source
              7. Delete one or more data sources
              8. Update data source
            2. Persons
              1. Get person record from list
              2. Get a list of persons from the specified list
              3. Create persona record
              4. Create fusion vector and save additional images
              5. Delete person by ID (or multiple)
              6. Update person in list
              7. Get a list of all person lists
              8. Create a new list of persons
              9. Delete person list
              10. Update person list
            3. Vectors
          4. KYC
            1. Download KYC logs archive
            2. Session status
            3. Create a new KYC session
            4. Recognize documents and selfies from an array of images
            5. Change KYC session status
            6. Get a list of all KYC sessions
            7. Session filtering
        2. Web SDK
          1. Introduction
          2. Connection
          3. Parameters
          4. Working with clientKey
      5. Errors
      6. FAQ
      7. Recognized documents
      8. Examples in Python
        1. Authorization via JWT
        2. Authorization with a token from the Personal Account (Access section)
        3. Script for parsing KYC sessions
        4. Downloading KYC session images via API
      9. Access Control Management Guide
    3. Neuromed
      1. General information
    4. Video Analytics
      1. General information
  3. Additionally
    1. Glossary
    2. Support and contacts
Home / ... Documentation / Products / Platform Operating Manual / Help Center
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Help Center

Support and notifications

  • Support — support contacts, knowledge base (FAQ/articles/videos).
  • Notifications — system messages about updates and scheduled maintenance.
  • Create Issue — support tickets with files and status tracking.
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NeuroVision
Skolkovo
Фонд содействия инновациям

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Presnenskaya nab., 12, Premises 7/35

hello@neuro-vision.ru
+7 (495) 128-79-99
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