KYC service for customer verification

KYC (Know Your Customer) is the mandatory customer identification and verification procedure that financial institutions and online services carry out to comply with the law and prevent fraud. The NeuroVision solution automates the whole verification process through a comprehensive AI-based platform.

The system works in several stages. First the document is recognised by AI-OCR technology, which identifies the document type, extracts the text data and verifies authenticity by its security features. In parallel, biometric identity verification matches the photo in the document against the user’s selfie using face recognition algorithms with 99.74% accuracy. Liveness Detection technology confirms the physical presence of the person and protects against spoofing attempts with photos or video recordings.

The final stage is an automatic check of the customer against government and international databases — sanctions lists, the registries of the Federal Tax Service, the Ministry of Internal Affairs and other official sources, more than 1,700 databases in total. Document recognition takes less than a second and face matching 0.1 seconds, and once all the checks are complete the business receives a ready decision on every customer.

You can buy KYC verification on a pay-per-check basis — with no subscription fee and no connection charge. The price depends on the volume and the composition of the scenario; current rates are on the pricing page. Before you buy, a free one-month trial period is available.

Integrating the NeuroVision platform takes less than an hour on average. The system is designed around what modern businesses expect when launching new services.

Basic integration is done over the REST API: detailed technical documentation, code samples and a test environment are available. Companies that need a ready-made solution can use the Web SDK — a verification widget that is embedded into a website or mobile app and styled to match your brand: logo, colours, copy.

The NeuroVision technical team supports the integration process: every client is assigned a dedicated manager, and support works around the clock, promptly resolving questions that arise during connection and operation of the platform.

The NeuroVision platform processes more than 16,000 document types from 195+ countries and territories, covering virtually every kind of identity document in existence. The system recognises passports, driving licences, ID cards, residence permits, work permits, birth certificates and many other official documents.

The algorithms are trained to work with documents in 90+ languages, including complex writing systems — Arabic script, hieroglyphs, Cyrillic and Latin. The system correctly handles machine-readable zones (MRZ), barcodes, QR codes and other special features of modern documents. Particular attention is paid to documents from the CIS, the European Union, the USA, China and other regions that matter for international business.

The database of supported documents is constantly expanding. The development team regularly adds new document types and updates the recognition algorithms whenever the design or security features of existing documents change. If your business works with rare or specific documents, the technical team is ready to add support for them quickly.

The security of personal data is a priority for NeuroVision. The platform complies with the requirements of Russian law (152-FZ “On Personal Data”, 242-FZ on data localisation) and with international GDPR regulation.

Data is transmitted over secure encrypted channels and processed on Russian territory. The platform is registered with Rospatent (certificate No. 2023661508) and included in the Russian Software Registry (entry No. 19972).

For organisations with heightened security requirements, a fully local on-premises deployment is available: all data is processed and stored exclusively within the client’s own infrastructure, with nothing passed to external systems.

NeuroVision delivers some of the best accuracy figures in the industry, confirmed by independent NIST testing (the US National Institute of Standards and Technology). In the NIST FRVT results (03/2023) the company’s algorithms rank first in Russia and are in the top-24 out of 540 solutions worldwide for face recognition accuracy.

Biometric verification accuracy reaches 99.74%, while matching a face against the photo in a document takes just 0.1 seconds. The system is robust to changes in appearance, glasses, varying lighting conditions and camera angles.

Document recognition achieves 99.85% accuracy in under a second. The algorithms extract data correctly even from documents with glare, partial damage or perspective distortion, while Liveness Detection technology guards against spoofing with photos, video recordings and deepfakes.

NeuroVision stands out for its comprehensive approach to verification, bringing together in a single platform every tool needed for a complete KYC procedure. Unlike narrowly specialised solutions, the system provides the full verification cycle — from document recognition through to AML screening.

The key technological advantage is our own artificial-intelligence algorithms, developed by the team for more than 10 years. This gives full control over quality and the ability to adapt quickly to client requirements: from adding new document types to tuning verification scenarios for a particular regulator.

The commercial model of NeuroVision is considerably more favourable than most alternatives on the market. No subscription fee, transparent pricing and a cost per check starting from 15 roubles make the solution affordable for start-ups and large businesses alike. Local technical support working around the clock resolves any question promptly, without language barriers or time-zone delays.

The NeuroVision AML (Anti-Money Laundering) module provides a comprehensive check of customers for involvement in financial crime, money laundering and other illegal activity. The system automatically matches customer data against a wide range of official sources in real time.

The check covers more than 1,700 databases: international sanctions lists (OFAC, UN, EU), politically exposed persons (PEP) registers, Russian state registries of the Federal Tax Service, the Ministry of Internal Affairs and the Federal Bailiff Service, and the lists of Rosfinmonitoring. The system analyses not only exact matches but also uses fuzzy search, detecting attempts to evade a check by altering the spelling of a name.

The platform supports tuning verification scenarios to the requirements of a particular business and regulator. You can set different risk levels, configure automatic actions when a match is found and arrange regular monitoring of existing customers. All check results are stored in the system, with the option to generate reports for regulatory authorities.

NeuroVision provides a full free trial period lasting one month. During that time you get access to every function of the platform without restrictions and can run checks on your business’s real data.

Getting trial access is as simple as possible. Once you submit the form on the website, a dedicated manager contacts you, helps configure the system for your tasks and provides all the necessary credentials. The technical team runs an introductory training session, helps with the integration and stays in touch throughout the trial period to resolve questions quickly.

During the trial you can assess all the key metrics: verification speed, the share of successful checks, the recognition quality for your target audience’s documents and how convenient integration with your systems is. At the end of the trial period you receive detailed analytics with recommendations on the optimal platform configuration for maximum effectiveness.

The architecture of the NeuroVision platform was designed from the outset for high loads and scales horizontally: the system handles growing volumes of checks without losing speed or accuracy.

The cloud infrastructure adapts to the current load and keeps working steadily during spikes in activity. With a local on-premises deployment, scaling is done by adding new servers without stopping the system.

The commercial model takes the needs of a growing business into account: as the number of checks increases, the cost of a single verification falls. The technical architecture allows new document types and additional modules to be connected without reworking the existing integration.

NeuroVision provides a multi-level technical support system working 24/7, including weekends and public holidays. Every client is assigned a dedicated manager who coordinates all matters and ensures any task is resolved quickly.

The first support line responds promptly and resolves most standard questions. For complex tasks, specialist engineers — developers and security experts — are brought in. You can reach support by phone, email, messengers and through your personal account.

Besides reactive support, the team works with clients proactively: it helps configure new verification scenarios and optimise how the system runs. Detailed technical documentation is updated continuously and is openly available.

Deploying NeuroVision has a direct effect on business metrics by simplifying sign-up and verification. A check that used to take minutes by hand now takes seconds: according to NeuroVision deployments, verification becomes up to 60 times faster.

The customer completes verification from a mobile device without visiting an office, and automatic document recognition eliminates the manual-entry errors that so often cause applications to be rejected. In the case study of a large Russian retail bank, onboarding conversion grew by 15% and application processing became 10 times faster.

Reliable fraud protection builds the trust of legitimate users: in that same case the fraud rate fell to 0.01%. Automating checks cuts the cost of compliance procedures by up to 30%.