Limits

REST API limits to take into account when integrating.


Images

LimitValue
Images per kyc/process requestUp to 10 (the images field)
Size of one imageLimited. If a file is larger than allowed, the error text is Maximum supported image size N Mb, where N is the allowed size in megabytes

Request rate

If you plan large request volumes, agree them with your manager in advance.


Data erasure log

LimitValue
Period per kyc/session/erase/log requestNo more than 366 days
Records per page1 to 500, 100 by default

Client identifiers

FieldLimit
clientUser1 to 36 characters
clientKey in kyc/session/referenceEncrypted value in base64, 1 to 100 characters

Do not put personal data into clientKey and clientUser: use your internal identifiers.


Webhook response time

The system waits 30 seconds for a webhook response and does not resend it. See the Webhooks page.