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NeuroPay: a platform for face and palm payments

NeuroPay is NeuroVision’s multimodal biometric platform: a customer registers once and from then on pays with their face or palm, with no card or phone. One project covers face and palm modules, terminals for the checkout, field sales and self-service, plus an SDK and API. The money moves through your own channels: acquiring, cards, the Faster Payments System (SBP).

NeuroPay platform

2 ways to pay: face and palm in one operation
3 types of terminal: checkout, handheld, floor stand
from 29 ₽ customer registration by document and Liveness
Face + palm SDK, API, WebView Cloud in Russia or your own environment

In Russia the face is matched through the Unified Biometric System (EBS) by the bank, and a palm match is confirmed by a member of staff.

What NeuroPay is made of: face, palm, terminals and SDK

NeuroPay is a biometric platform for accepting payments, not yet another wallet. The customer and the transactions stay with the bank or the chain; the platform provides biometrics, devices and integration. Face and palm together give two-factor biometrics in a single gesture.

  • Face: FacePay

    A face payment module for checkouts, kiosks, ATMs and apps. It captures a frame, checks Liveness and rejects photos, masks, deepfakes and video stream substitution. Ready for online and offline channels.

  • Palm: NeuroDisk

    A contactless infrared scanner of the palm vein pattern. It works alongside the face as a second factor: the palm confirms what the face showed. In Russia — with staff confirmation, see the modes below. Connected to the customer’s task during the pilot.

    Learn more:

    palm payment

  • Terminals

    A desktop terminal for the checkout, a handheld Android terminal and a floor self-service stand with a built-in face module. An off-the-shelf solution that can be branded for your bank or chain.

  • SDK, API and WebView

    Embedding in a bank app, checkout software and kiosk software. REST API and Web SDK, a fault-tolerant cluster in the cloud or installed on your side. Confirming operations in the app — with the same face module.

    Learn more:

    API description

How people pay with NeuroPay: register once, then — face and palm

Example: Oksana Seliverstova pays for lunch at the Seslavino café. Registration happens once; after that she needs neither a card nor a phone at the checkout.

Step 1

Sets up payment in the bank app

She passes Liveness and a document check and signs a separate consent to biometrics. In Russia, to pay by face the customer submits biometrics to the Unified Biometric System and allows paying with them at their bank. Biometrics are used only at the customer’s wish.

A customer sets up payment in the bank app
Step 2

Saves her palm at the terminal

She scans the QR code on the terminal to link it to her account and holds her palm over the scanner twice. A vein pattern template is stored, not an image of the hand.

A customer saves her palm at the terminal
Step 3

Looks at the camera

The terminal checks that a live person is in front of the camera. In Russia the face is matched against the EBS by the acquiring bank; in foreign markets the platform finds the customer itself.

A customer looks at the terminal camera
Step 4

Confirms with her palm and pays

Oksana holds her palm up, and NeuroDisk confirms the match. In Russia the cashier sees and confirms it. The charge goes through the bank’s channels: acquiring, card or SBP.

The cashier confirms the payment

Three NeuroPay modes: under Russian law and under the law of other countries

  • Russia: banks and retail

    Checkouts, branches, ATMs. The face is matched against EBS vectors through the system of an accredited organisation, and the bank performs the match and the charge (Part 4 of Art. 16 of Federal Law 572‑FZ). The palm is a second factor: the match is seen and confirmed by the cashier or a member of staff.

  • Russia: closed sites

    Company canteens, campuses, factories, resorts. The palm or face suggests a match, and a member of staff sees the owner’s photo and decides — 572‑FZ does not apply to this kind of matching (clause 2 of Part 2 of Art. 1). Written consent is required.

  • Foreign markets

    Kazakhstan, Uzbekistan, the UAE and other countries where local law allows it. The full scheme: the face finds the customer in the database, the palm confirms, with no cashier involved. The platform is installed in the partner’s environment in the country.

  • Anyone who does not want biometrics

    Pays by card or QR code at the same terminal. Biometrics are voluntary only: a refusal cannot be a reason to deny service (Part 3 of Art. 11 of 152‑FZ, Part 13 of Art. 3 of 572‑FZ).

The scheme “the face finds the customer, the palm confirms” is prohibited in Russia without the EBS, which is why the platform works in three modes. The mode is chosen for the country and the site; the hardware is the same.
A summary of the rules as of 29 October 2026 — a guide for talking to a lawyer, not a legal opinion. For details of the law, see the pages “Biometric payments” and “Palm payment”.

Face, palm or card: what to install at your site

The three ways to pay on one terminal differ in speed, protection and hardware. Times are a guide from our tests for a single operation; a pilot will show them at your site.

  • About 5 seconds: look at the camera — paid Face
  • About 6–7 seconds: a glance and a palm over the scanner Face + palm
  • About 10 seconds: take out a phone or card, tap, enter a PIN Card or QR

  • High: Liveness rejects photos, masks, deepfakes and stream substitution Face
  • Very high: two independent modalities, and a vein pattern cannot be photographed Face + palm
  • Medium: a card and a phone can be stolen or handed over Card or QR

  • The camera of a terminal, kiosk or ATM Face
  • Camera and NeuroDisk infrared scanner Face + palm
  • POS terminal; the customer has a card or phone Card or QR

  • An off-the-shelf solution on standard cameras, ready to use Face
  • A pilot tailored to the customer on specialised hardware Face + palm
  • Already works for you and stays as a fallback Card or QR
  • The recommended path is to start with face payment and add the palm as a second factor after the pilot, where maximum protection is needed. Card and QR always stay on the terminal.

Two-factor biometrics: what the palm adds to the face

  • A vein pattern cannot be photographed

    The scanner sees the vessels under the skin in infrared light. A photo from social media or a video on a screen is not enough for it.

  • Twins differ

    Everyone’s vein pattern is unique, even for identical twins, whom a face sometimes confuses.

  • Touch-free

    The hand is held over the scanner, not on it: nothing to tap or take out. Convenient in a canteen, at a resort, in a clinic.

  • Calmer for the customer

    Some people dislike a camera pointed at their face. They feel calmer about a palm scanner.

The face is convenient and already familiar to shoppers. The palm makes the operation two-factor: to fool the system you have to fake two independent modalities at once.
Veins or lines, live-hand checks and the law for the palm — on the page “Palm payment”.

NeuroPay terminals: checkout, handheld terminal, stand and palm module

A terminal for paying with face and palm is an off-the-shelf solution with a face module inside. We will style the body and screen in your bank’s or chain’s colours. Third-party terminals and ATMs connect through the SDK: see the page “Biometric POS terminals and ATMs”.

  • Desktop terminal

    A touch screen, NFC and a camera with a built-in face module. It accepts both biometrics and cards.

    Suitable for:

    Checkouts and points of sale

  • Handheld terminal

    An Android device with a camera and a face module for paying where there is no checkout.

    Suitable for:

    Field sales, delivery, service outside the office

  • Floor stand

    A self-service kiosk with face identification. In Russia — through the EBS.

    Suitable for:

    Branch self-service areas, ATMs, entry

  • NeuroDisk palm module

    A contactless IR vein scanner placed next to the terminal as a second factor.

    Suitable for:

    Payment confirmation, ATMs, office entry

Where NeuroPay works: from the checkout and the ATM to the gatehouse

The customer does not need to carry anything — no card, no phone. A single registration works at every point in the network.

  • Shops and restaurants

    • Pay at the checkout without a card
    • Shorter lunchtime queues
    • Field sales with a handheld terminal
  • ATMs

    • Cash withdrawal without a card
    • Entry by face through the EBS
    • Palm as a second factor with a member of staff present Learn more
  • Bank branches

    • Customers are served without a card or passport; a member of staff matches the face to the photo
    • Self-service stand For banks
  • Transport and entry

    • Validators and turnstiles
    • Office entry by palm with a controller Fare payment
  • Closed sites

    • Factory canteens, campuses, resorts
    • Payment from the account linked to the pass Palm payment
  • Bank digital channels

The market for NeuroPay: face is already mass-market, palm is in pilots

Face payment in Russia has become routine over two years. The palm is the next step, and there is no mass-market leader in it yet. Sources: Kommersant, 19.05.2026 (cards 1–2); ComNews, 12.01.2026 (3–5); kod.ru, 10.12.2024 (card 4, access for customers of any bank); RBC, 08.10.2025, Rossiyskaya Gazeta, 09.10.2025 (card 6).

  • 195.6 million payments

    were made by biometrics in Russia in 2025 — about 6 times more than in 2024.

  • ₽154 billion

    went through the largest bank face-payment service in 2025 — against ₽21 billion a year earlier.

  • 9 million people

    had submitted biometrics to the EBS by the end of 2025 — three times more than a year earlier.

  • 12 banks

    are connected to the NSPK interbank bio-acquiring. Since December 2024 customers of any bank can pay with their face.

  • 6 cities

    with fare payment by face, including Moscow, Kazan and Yekaterinburg.

  • Palm: pilots

    Banks are showing vein-pattern terminals, with no mass launch yet. The first chain with two-factor payment will take an empty niche.

Where NeuroPay data lives: cloud, your environment or hybrid

Biometrics stay within the agreed perimeter

For face payment in Russia the reference is stored by the EBS, not by the terminal or the shop.

  • 01

    Cloud, your environment or hybrid

    The NeuroVision cloud on servers in Russia, installation in your data centre or a mixed scheme. Microservices and API-first: the platform scales with the number of points.

  • 02

    Templates instead of photos

    A template is built from the frame and the original image is not stored. Data is transmitted encrypted, and only the result goes to the bank’s system — an identifier or token. Processing complies with 152‑FZ and 572‑FZ.

  • 3 options cloud, your environment, hybrid
  • 0 photos only templates are stored
  • 1 response an ID or token goes to the bank

How much NeuroPay costs: registration, platform and terminals

The price is made up of customer registration, the platform software, hardware, integration and support. We calculate exact figures after agreeing the pilot scope.

  • Customer registration

    from 29 ₽ per session

    Connect registration

    “Document + Liveness”: a document check, Liveness and a selfie-to-document-photo match before payment and palm are enabled.

  • Platform

    NeuroPay software

    on request

    Calculate the platform

    A licence with annual support, a subscription per monthly active user (MAU) or per transaction, or a hybrid. Integration through the SDK and API, set up to your requirements.

  • Terminals and palm module

    on request

    Calculate the hardware

    Desktop, handheld and floor terminals and NeuroDisk, branding, installation and SLA-based service.

The price depends on the number of points and terminals, the volume of biometric operations, cloud or your environment, the SLA level (for example 99.5 % or 99.9 %) and the amount of customisation. Payment models for a bank are covered in detail on the “Biometric payments for banks” page. Other prices are in theprice matrix.

A NeuroPay pilot tailored to the customer: from project to network in three stages

First face payment at a few points, then the palm as a second factor and the whole network. You decide on rollout from metrics on your own traffic.

Design

We agree scenarios and the operating mode, draw the architecture diagram, collect security and IT requirements and choose the cloud or your environment. Discuss the project

  • Test period — 1 month
  • Start with the face, the palm after the pilot
  • Cloud in Russia or your own environment

Terms of connection

Get test access

NeuroPay glossary: modalities, modes and payment models

Terms for a technical specification, a contract and a talk with the information security team.

NeuroPay
NeuroVision’s platform for face and palm payments: modules, terminals, SDK and API. In the site menu it is “NeuroPay + ID”: payment plus customer registration by document and Liveness.
NeuroPay + ID
FacePay
The NeuroPay module for face payment: capture, Liveness, protection against spoofing.
face pay module
NeuroDisk
The NeuroPay module with an infrared scanner of the palm vein pattern.
palm vein module
Two-factor biometrics
Confirming an operation with two independent modalities, for example the face and the palm.
dual biometrics
1:N and 1:1
Searching for a person in a template database and matching against a single template. In Russia a face search for payment goes only through the EBS.
identification / verification
Bioacquiring
Accepting payment by biometrics: the EBS match and the charge are done by the acquiring bank.
biometric acquiring
Template
A set of numbers built from a face or palm frame; the image cannot be recovered from it.
biometric template
MAU
The number of active users per month — one of the software payment models.
monthly active users

Licences and certificates

Innovation Promotion Foundation

The project «Development of a multimodal system using artificial intelligence "Neuromed" for managing the diagnostic processes of a clinic on the basis of the "Neurovision" computer vision platform» is supported by the Innovation Promotion Foundation within the federal project «Domestic Solutions»

Let’s discuss a NeuroPay pilot

Tell us where you want to accept face and palm payments, how many points you have and in which country. We will propose a mode and terminals and calculate the pilot.

Can't put your request into words? Book a call and our team will contact you at a convenient time

Book a call

The company is included in the register of IT companies and the register of personal data operators of the Russian Ministry of Digital Development.

Address: Moscow, Presnenskaya Embankment 12 — Moscow City business centre, Federation Tower. Nearest metro stations: Delovoy Tsentr and Mezhdunarodnaya.

NeuroPay FAQ

NeuroVision’s platform for face and palm payments. It includes face and palm modules, terminals, an SDK and an API. The customer registers once and pays without a card or phone, and the money moves through your bank’s channels.

Yes, in two modes. The face is matched against the EBS through the acquiring bank. A palm match is confirmed by the cashier or a member of staff: 572‑FZ does not apply to matching with an official involved (clause 2 of Part 2 of Art. 1). The fully automatic scheme is available only abroad, where local law allows it.

No. Usually you start with face payment on standard cameras and add the palm as a second factor after the pilot — where maximum protection is needed.

Yes. Your own terminals and ATMs connect through the SDK, API or WebView. You can also take NeuroPay terminals — desktop, handheld and floor-standing, including in custom branding.

In the NeuroVision cloud on servers in Russia, in your environment or in a hybrid scheme. Templates are stored, not photos, and only an identifier or token goes to the bank’s systems. For face payment in Russia the reference is stored by the EBS.

Customer registration by document and Liveness — from ₽29. The platform and terminals — on request, after the pilot scope is agreed. The first month is a trial period.