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NeuroVision solutions for tourism and hospitality: guests' and tourists' documents without manual entry

A hotel must check a guest in against a document and report them to the Ministry of Internal Affairs: a foreigner — within one working day, a Russian citizen — within 24 hours. A short-term flat is let to a person the owner has never seen. A tour operator retypes passports for bookings and visas. We recognise passports of Russia and 195+ countries and territories, residence permits and visas, check the document for forgery and pass the fields to your system via the API.

Examples of recognised documents of a hotel guest, a foreign guest and a short-term flat guest
195+ countries and territories in document recognition
16 000+ document types
from 16 ₽ document recognition and anti-fraud
1 month of test access
Data is stored in Russia Russian software registry no. 19972 152‑FZ

Choose a tourism and hospitality segment

The card shows whose documents this business accepts and what to connect for it. A detailed page for each segment will appear in this section.

Hotels and short-term rentals

The guest's document before check-in and registration on time.

  • Passport in the PMS · MRZ · Visa and residence permit · Ministry of Internal Affairs register

    Hotels and hostels

    The guest's passport goes into the PMS without manual entry: by a link before arrival or at the front desk. Passports of 195+ countries and territories with MRZ, visa and residence permit, document anti-fraud and the register of controlled persons of the Ministry of Internal Affairs — before check-in. The hotel sends the Ministry of Internal Affairs notification itself, already without retyping.

  • Document recognition · Database checks · Anti-fraud

    Short-term rentals and apartment aggregators

    The guest and the flat's owner — by document before the booking: passport authenticity, validity against the Ministry of Internal Affairs database, wanted lists. Protection against check-in on someone else's passport and against fake landlords.

New 2026 check-in rules: what has changed for accommodation providers

Since 1 March 2026 hotels, hostels, sanatoriums, holiday camps and campsites have operated under the new Rules for the Provision of Hotel Services — Government Decree No. 1912. They list the documents on which a guest can be checked in and refer to the rules for registering citizens and the migration registration of foreigners.
NeuroVision recognises the document, checks it for forgery and passes the fields to your system. The hotel handles the guest's registration and the Ministry of Internal Affairs notification — through its own accounting system or the Ministry of Internal Affairs service.

  • The guest is a Russian citizen

    Decree No. 1912, cl. 18–21 and 25; Decree No. 713.

    Passport recognition

    Documents

    • A Russian passport or travel passport
    • A temporary identity certificate
    • Without a passport — a Russian driving licence

    Children

    • Under 14 and without a passport — a birth certificate and the documents of the parents or the accompanying person
    • The accompanying person presents the parents' consent
    • From 14 without adults — their own passport and the parents' consent

    Registration

    • The hotel registers the guest at the place of stay on arrival
    • Passes the information to the Ministry of Internal Affairs within 24 hours
  • The guest is a foreigner

    Decree No. 1912, cl. 22–23; 109-FZ, Part 3.1, Art. 20.

    Foreign documents

    Documents

    • A foreign national's passport or another document recognised in Russia
    • A stateless person — a residence permit, a temporary residence permit or a temporary certificate

    Children

    • Under 18 — with parents or an accompanying person and the parents' consent

    Arrival notification

    • To the Ministry of Internal Affairs — within one working day following the day of arrival
    • The hotel is the host party, and it files the notification

    Departure notification

    • No later than 12 hours of the working day following the day of departure
  • Digital check-in and a paper document

    Decree No. 1912, cl. 19, 21, 24.

    The guest's documents step by step

    Without a passport in hand

    • Since 1 April 2026 a Russian citizen can check in using the details from their document through the national messenger or the Gosuslugi app
    • A hotel may check guests in through the Unified Biometric System

    From 1 September 2026

    • Hotels with more than 50 rooms must give the guest the option to check in through the national messenger

    Where a document is needed

    • The digital method is only for adult Russian citizens
    • Foreigners, children and guests without a digital ID check in with a paper document

    Register

    • Services of an accommodation provider that is not in the register of classified accommodation facilities are prohibited

Articles 18.9.1 and 19.15.3 of the Code of Administrative Offences: fines for accommodation providers from 21 June 2026

From 21 June 2026 accommodation providers have separate articles of the Code of Administrative Offences, and the fine depends on how late the notification is. For foreigners the fine is imposed for each guest separately. The amounts are for organisations and sole proprietors providing accommodation services.

  • An arrival or departure notification for a foreigner is one working day late

    Organisations and sole traders — 80 000–100 000 ₽

    Repeated — 160 000–200 000 ₽ (Part 2)

    • Part 1, Art. 18.9.1 of the Code of Administrative Offences
  • A notification about a foreigner is more than one working day late

    Organisations and sole traders — 400 000–500 000 ₽

    For each foreigner — separately (note to the article)

    • Part 3, Art. 18.9.1 of the Code of Administrative Offences
  • Registration information on a Russian citizen was passed to the Ministry of Internal Affairs no more than a day late

    Organisations and sole traders — a warning or 20 000–30 000 ₽; in Moscow and Saint Petersburg — 25 000–40 000 ₽

    Repeated — 40 000–60 000 ₽; in Moscow and Saint Petersburg — 50 000–70 000 ₽

    • Art. 19.15.3 of the Code of Administrative Offences
  • Registration information on a Russian citizen is more than a day late

    Organisations and sole traders — 250 000–750 000 ₽

    In Moscow and Saint Petersburg — 300 000–800 000 ₽

    • Art. 19.15.3 of the Code of Administrative Offences

Adult, child, foreigner: which document to accept and what to check in it

  • A birth certificate of a child under 14 — the data is entered by the administrator Hotel
  • The passports of the parents or the accompanying person are recognised in the same session as the main guest NeuroVision
  • The parents' consent, if the child travels with an accompanying person or without adults Hotel

  • A foreign national's passport of 195+ countries and territories and the machine-readable zone: name in Latin letters, citizenship, validity period NeuroVision
  • A residence permit, a temporary residence permit and a visa — as an additional document in the same session NeuroVision
  • Migration card data for the notification — entered by the administrator Hotel
  • Sanctions lists by the Latin spelling of the name — for large prepayments and corporate groups NeuroVision

  • The document fields go to your PMS or accounting system via the API — without retyping NeuroVision
  • Registration of a Russian citizen at the place of stay and passing the information to the Ministry of Internal Affairs within 24 hours The Ministry of Internal Affairs or Gosuslugi
  • The arrival notification for a foreigner — within one working day, the departure notification — on the next working day The Ministry of Internal Affairs or Gosuslugi
  • NeuroVision — the item is covered by NeuroVision recognition and checks: document fields, authenticity, databases
  • Hotel — the hotel's step: matching the guest with the document, consents, the data of the migration card and the birth certificate
  • The Ministry of Internal Affairs or Gosuslugi — the channel through which the hotel itself submits the information; NeuroVision does not send it

What is visible from the guest's document before check-in

The guest sends a photo of the document when booking or shows the passport at the desk. While they wait for the key, you already know who they are, whether the document is genuine and whether it has expired.

  • A Russian citizen's passport

  • Travel passport and the machine-readable zone

  • Foreign documents

  • Document authenticity

    • A photo from a phone or monitor screen, a printout and a photocopy instead of the original
    • A pasted-in photo, drawn-in elements, erasures and editing in a graphics editor
    • Logical inconsistencies: dates of issue and birth, fields and the machine-readable zone
    • All of this — in every document check at no extra charge
  • A short-term flat guest

    • The document is sent before the booking — the owner or the aggregator sees the original, not data typed in by hand
    • Wanted lists of the police, the prison service and the bailiffs — by full name and full date of birth
    • A repeat booking with the same passport immediately shows the guest's past history in your system
    • The retention period of images is set in the flow, the terms — per the plan
  • A hotel administrator accepts a guest's document

Where NeuroVision ends: the guest's document is ours, accounting and notifications are yours

  • NeuroVision does

    The document into the questionnaire. A passport, travel passport, residence permit and visa are recognised from a photo — the fields arrive in JSON.

    Authenticity. A photo from a screen, a printout, a pasted-in photo and editing in an editor are visible before check-in.

    Database checks. Validity of a Russian passport, wanted lists, the register of controlled persons, sanctions lists — as selected.

  • Your PMS or accounting system does

    The guest's record and booking. The fields from our response are written into the record via the API.

    Registration and notifications. Information on Russian citizens and notifications about foreigners are generated and sent by your system or the Ministry of Internal Affairs service.

    Storage. How long to keep the guest's data on your side is up to you — under Federal Law 152-FZ.

  • Not part of NeuroVision

    Digital ID and Gosuslugi. Check-in using the details from the national messenger and the Gosuslugi app — a separate channel.

    The Unified Biometric System. Check-in by biometrics — only through the Unified Biometric System.

    Visa validity and migration status. We recognise a visa as a document, we do not check the period of stay against the Ministry of Internal Affairs databases.

We do not replace the guest accounting system and do not file notifications with the Ministry of Internal Affairs. We remove manual entry and forgeries at the entrance — where an error in one letter turns into a repeat notification and a photo of a screen into a guest who does not exist.

Short-term rentals: how to check the guest and the flat's owner

Short-term rental of a flat has been allowed since 2024

An owner can let a home by the day if they respect the neighbours' rights and the rules of using the building. Hotel services in a flat — room cleaning, meals, a reception — remain prohibited. A foreign guest must be notified to the Ministry of Internal Affairs within 7 working days; an additional document in a check — 10 ₽, a database check — 5 ₽.

  • 01

    What is allowed

    To let a flat under a short-term lease. It is not allowed to turn a residential premises into a hotel: to provide hotel services in it. Guest houses in 18 regions operate in an experiment until the end of 2027 — only if they are entered in the register of accommodation facilities.

  • 02

    Who registers a foreigner

    The host party — the owner or tenant of the flat. The Ministry of Internal Affairs must be notified of a foreign guest's arrival within seven working days. Liability for a violation is under Article 18.9 of the Code of Administrative Offences, not under the new article for hotels.

  • 03

    How to check the guest

    Ask for a photo of the passport before the booking: the document is recognised and checked for forgery and validity, the person — against wanted lists. The key goes to the person whose passport you saw, not to data typed in by someone.

  • 04

    How to check the owner

    For an aggregator, the person who lets the flat matters too: whether the passport is genuine, whether the name matches the data in the listing and payouts, whether the person is wanted. Ownership of the flat is checked against an extract from the Unified State Register of Real Estate — this is not our check.

Tour operators and travel agencies: travel passports without retyping

In the season a manager retypes dozens of travel passports a day — into the contract, into the carrier's and hotel's booking, into the visa form. Each typo in the Latin letters means reissuing a ticket or a denial of boarding.

  • The name as in the passport

    The surname and given name in Latin letters are taken from the machine-readable zone, not typed from memory. The check digits confirm that the passport number and dates have been read correctly.

  • Validity before booking

    The passport expiry date is visible at once. The manager notices a passport that expires before or soon after the trip before paying for the tour, not at the border.

  • The whole family in one session

    Passports of adults and children, Russian and foreign, are uploaded in one session: the first document — in the package, each next one — at the price of an additional one.

  • Visa and residence permit

    If the tourist is a foreigner living in Russia, their residence permit or visa is recognised as an additional document. The destination country's requirements for the visa and the passport validity are checked by the tour operator.

How a guest's or tourist's document check works

Three steps from a photo of the document to the guest's record. The guest uploads the passport by a link from the booking confirmation or the administrator photographs it at the desk — then everything goes through the API.

Step 1

A photo of the document — by a link or at the desk

The guest photographs the passport by a link from an e-mail or in an app, the administrator — with a camera at the desk. The document type and country are determined automatically, the number of attempts per image is limited.

A photo of the guest's passport by a link from the booking confirmation
Step 2

Recognition and authenticity check

The check digits of the machine-readable zone are recalculated, the image is checked for a screen, a printout and editing. As selected — validity of a Russian passport, wanted lists, the register of controlled persons, sanctions lists.

Recognition of the fields and the machine-readable zone and a document authenticity check
Step 3

The guest's record in your system

The fields arrive in JSON by session identifier or by webhook and are written into the PMS or CRM. Disputed documents go to the administrator, registration and the Ministry of Internal Affairs notification are handled by your system.

The guest's record with the document fields and the check results

What a solution for tourism and hospitality is made of

A set for a hotel, a short-term rental or a tour operator is assembled from six products of one platform. Connect only what you need — payment is for the checks performed.

  • Passport recognition

    A Russian passport with registration, a travel passport, a driving licence — fields in JSON without manual entry.

    Learn more
  • Foreign documents

    Passports and identity cards of 195+ countries and territories, residence permits, temporary residence permits and visas — 16 000+ document types.

    Learn more
  • Document anti-fraud

    A photo from a screen, a printout, a pasted-in photo, editing in an editor, logical inconsistencies — in every document check.

    Learn more
  • Guest database checks

    Passport validity, wanted lists of the Ministry of Internal Affairs, the Federal Penitentiary Service and the Federal Bailiff Service, the register of controlled foreign persons — from 5 ₽ per check.

    Learn more
  • Sanctions screening

    Sanctions lists of OFAC, the EU, the United Kingdom and the UN by the Latin spelling of the name, international compliance screening — for large prepayments.

    Learn more
  • Checking a company by tax number

    A corporate client or a partner travel company: status, signs of a shell company, courts and debts — before the booking is confirmed.

    Learn more

How much recognition and checking of a guest's document costs

The price per document check — a session in which the guest's document is recognised and checked for forgery. No subscription fee, the more checks a year, the lower the price.

  • Additional document

    10 ₽ per document in the same session

    Add documents

    A residence permit, a temporary residence permit, a visa, a registration page, a driving licence. The backs of licences and ID cards — free of charge.

  • Most popular choice

    Document

    from 16 ₽ per check

    Enable

    Recognition of a passport or identity card of 195+ countries and territories, the machine-readable zone and document anti-fraud. At 10 000 checks a year — 18 ₽.

  • Database checks

    5 ₽ per check

    Configure a set

    Validity of a Russian passport, wanted lists, the register of controlled foreign persons. International compliance screening — 36 ₽.

Terms of keeping the original images — per the plan and the flow settings. A company check by INN — on request. For 100 000+ checks a year the price is calculated individually.

How to connect guest document checks: widget, API or installation in your perimeter

Hotel chains and aggregators need an API into their booking system. A small hotel or a flat owner will be fine with a widget link and a web cabinet.

Widget and link

A ready-made document upload interface for a website, a booking e-mail or an app (WebView). A widget link — without development, the design is configurable.

Terms

  • A 1-month trial period
  • A dedicated manager
  • Tickets-based technical support
  • Payment for the checks performed

Why the hotel business and tour operators choose NeuroVision

Guests' passport data is a flow of personal data, and a foreign guest comes with a document the administrator has never seen before. You need a provider whose data is in Russia, with forms of 195+ countries and territories and a price per check.

Any guest document — in one API

A Russian passport, a travel passport, a foreign passport, a residence permit and a visa are recognised by one service and checked for forgery. There is no need to keep a reference of forms at the desk and retype Latin letters.

One request instead of a reference of forms and manual entry.

Foreign guests

16 000+ document types from 195+ countries and territories, the machine-readable zone is read together with the fields.

OCR MRZ 195+ JSON

Data stays in Russia

A cloud in Russia or an installation inside your perimeter; 152‑FZ and 242‑FZ.

Payment per check

No subscription fee: a document from 16 ₽, database checks from 5 ₽.

Skolkovo — participant

A Russian developer

A Skolkovo resident; the platform is entry no. 19972 in the Russian software registry.

Licences and certificates

Innovation Promotion Foundation

The project «Development of a multimodal system using artificial intelligence "Neuromed" for managing the diagnostic processes of a clinic on the basis of the "Neurovision" computer vision platform» is supported by the Innovation Promotion Foundation within the federal project «Domestic Solutions»

Guest and tourist accounting terms

Briefly on the concepts that come up when checking in guests, in migration registration and when booking tours.

Accommodation facility
A hotel, hostel, apart-hotel, sanatorium, holiday camp, campsite or guest house — a facility for temporary residence. Services may be provided only if the facility is entered in the register of classified accommodation facilities.
Host party
The one at whose place the foreigner actually lives: a hotel, an organisation or a flat owner. It puts the foreigner on migration registration and files notifications with the Ministry of Internal Affairs.
Arrival notification
A message to the Ministry of Internal Affairs that the foreigner has checked in. A hotel files it within one working day following the day of arrival, other host parties — within seven working days.
Departure notification
A message to the Ministry of Internal Affairs that the foreigner has left. Without it the guest remains registered at your address.
Registration at the place of stay
Registration of a Russian citizen where they temporarily live. In a hotel it is done by the administration on the guest's arrival, and the information is passed to the Ministry of Internal Affairs within 24 hours.
Migration card
The document that a foreigner fills in on entry. Its number and the period of stay are needed for the arrival notification.
Machine-readable zone
Two or three lines of Latin letters and digits at the bottom of the passport page with the photo. They contain the name, number, citizenship, dates and check digits.
MRZ
Digital ID
Information from a Russian citizen's passport in the national messenger or the Gosuslugi app. It can be used to check in without a paper document — only for adult Russian citizens.
Digital ID
Short-term rental
Letting a flat for a short period under a lease. Allowed if the neighbours' rights are respected; hotel services must not be provided in the flat.
Consent to check in a minor
A document by which the parents allow a child to be checked in with an accompanying person or a teenager from 14 without adults.

Questions about hotels, short-term rentals and tours

Under the Rules for the Provision of Hotel Services (Decree No. 1912, in force since 1 March 2026): a Russian citizen — by a Russian passport, a travel passport or a temporary certificate, and without them — by a Russian driving licence. A foreigner — by a foreign national's passport or another recognised document. A child under 14 — by a birth certificate and the documents of an adult with the parents' consent.

Yes, if the guest is an adult Russian citizen: since 1 April 2026 they can pass the passport details through the national messenger or the Gosuslugi app, and a hotel may use the Unified Biometric System. Foreigners and children check in with a paper document. NeuroVision works with paper documents and their photos.

Within one working day following the day of arrival (Part 3.1, Art. 20 of Federal Law No. 109-FZ). Of departure — no later than 12 hours of the working day following the day of departure. Information on the registration of a Russian citizen is passed within 24 hours.

From 21 June 2026 — under Article 18.9.1 of the Code of Administrative Offences: for being one working day late 80 000–100 000 ₽, repeated — 160 000–200 000 ₽, more than a day late — 400 000–500 000 ₽, for each foreigner. For late information on Russian citizens — under Article 19.15.3 of the Code of Administrative Offences, up to 750 000 ₽, in Moscow and Saint Petersburg — up to 800 000 ₽.

No. We recognise the document, check it for forgery and pass the fields to your system via the API. The guest's registration and the arrival and departure notifications are generated and sent by your accounting system or the Ministry of Internal Affairs service.

Passports and identity cards of 195+ countries and territories — 16 000+ document types, with and without a machine-readable zone. A residence permit, a temporary residence permit and a visa can be added to the same check as an additional document.

Yes. Send the guest a widget link in the booking confirmation e-mail: they will photograph the passport, and the fields will reach your system in advance. At the desk the administrator will only need to match the guest with the original document.

Ask for a photo of the passport before the booking: the document is recognised and checked for forgery, a Russian passport — for validity against the Ministry of Internal Affairs database, the person — against wanted lists. If the guest is a foreigner, the flat owner notifies the Ministry of Internal Affairs of their arrival within seven working days.

Yes: the surname and given name in Latin letters are taken from the machine-readable zone of the travel passport, the validity period is visible at once, the passports of a whole family are uploaded in one session. The destination country's visa requirements are checked by the tour operator themselves.

A document check with anti-fraud — from 16 ₽, an additional document in the same check — 10 ₽, a database check — 5 ₽, there is no subscription fee. Test period — 1 month.

We will select a solution for your hotel or service

Tell us whose documents you accept — guests, flat owners or tourists — and how many per month. We will put together a check flow and give you test access.

Can't put your request into words? Book a call and our team will contact you at a convenient time

Book a call

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