Palm payment is a way to pay without a card, phone or pass: the person holds a hand over a scanner without touching it. NeuroVision recognises the palm by the vein or line pattern, checks that the hand is alive and shows the cashier a photo of the account holder. The cashier confirms the match — so palm payment is legal in Russia today.
NeuroVision palm module
The palm is not part of the Unified Biometric System, so in Russia a match is confirmed by an employee, not by an automatic process.
Palm payment works like card payment, except the card is the hand. A person registers the palm once and links it to an account — a canteen’s internal account, a pass or a card. After that it is enough to hold the hand over the scanner at the checkout.
The scanner turns the palm pattern into a digital template — a set of numbers from which the image of the hand cannot be restored. The template is linked to the person’s account. The palm image itself is not stored and does not reach the checkout.
The module finds the owner of the template and shows the cashier their photo and name. The cashier compares the person in front of them with the photo and presses “Confirm”. If the scanner made a mistake or someone else held up the hand — the payment does not go through.
Biometric palm payment comes in two kinds, and the equipment depends on the choice. The NeuroVision module works with both.
An infrared scanner lights the palm: blood in the vessels absorbs light more strongly than the surrounding tissue, and the network of veins shows through. It cannot be seen by the eye or in a photo, so it is hard to forge.
In short:
An IR scanner is needed
An ordinary camera captures the surface of the palm: lines, folds, the shape of the fingers. The camera of a terminal, tablet or kiosk is enough, no separate scanner is needed.
In short:
A terminal camera is enough
Before looking for a match, the module checks that there is a live hand in front of it, not a photo, printout, dummy or video on a screen.
In short:
In both ways
A template is built from the palm frame, and the image is deleted. Templates are stored in the NeuroVision cloud on servers in Russia or on your own servers.
In short:
Cloud or your own perimeter
An example — a factory’s corporate canteen. The employee does the first two steps once, the last two at every lunch.
The employee photographs the passport and takes a selfie. NeuroVision checks the document, Liveness and compares the selfie with the passport photo once. This way the palm is linked to the right person, not to whoever came up to the scanner first.
Signs written consent to biometric processing and holds the palm over the scanner twice. The template is linked to the account in the pass. Consent can be withdrawn — the template is then deleted.
At the checkout the employee holds the palm over the scanner without touching it. The module checks for a live hand and finds the template.
The cashier’s screen shows the photo and name of the template owner. The cashier compares the person with the photo and presses “Confirm”, and the amount is debited from the account. If the person does not look alike — “Decline” and payment by card.
The face is covered
Helmets, respirators and safety glasses at a plant or construction site, medical masks in a clinic. Nobody will take them off to pay for lunch.
A person does not want to show their face
A camera pointed at the face makes many people uneasy. A palm scanner looks only at the hand, and the face does not get into the frame.
Nothing to take out
Beach, pool, water park, gym: no card or phone on you, and wristbands get lost. The palm is always with you.
The pattern is hard to forge
The vein network cannot be seen by the eye or in a photo. To fool an IR scanner it is not enough to find a photo of a hand on social media.
The palm does not replace payment by face via the UBS, but covers places where a face and a card are inconvenient.
Payment by face at shop checkouts goes through the UBS — it is covered on the page “Biometric payments”. There are no checkout speed-up figures on this page. A platform for payment by face and palm — NeuroPay.
The scanner stands at a checkout in a flow of people. Before showing the cashier the owner’s photo, the module filters out forgeries and poor frames.
In Russia palm payment works where there is an employee at the checkout and people pay every day: lunches, passes, services on the premises. Where local law allows it — without a cashier too.
Lunch from the account in the pass: the employee holds the palm over the scanner, the cashier confirms. No queue with cards and no phone on the tray.
Where the face is covered by a helmet and a respirator: a canteen, a buffet, issuing workwear against the worker’s account.
Canteen, library, dormitory: the student pays from an internal account, the controller confirms.
Pool, beach, spa — no card on you. The guest registers the palm at check-in and pays at the bar or the counter.
Staff in masks and caps, patients without a wallet: payment for meals and services on the premises.
Banks there already accept palm payment in shops and transport. The module is installed in the partner’s perimeter in the country and works under its rules.
Short answer: you can, if an employee confirms the match and the person has given written consent. Below is a retelling of the rules as of 27 October 2026. It is a guide for a conversation with a lawyer, not a legal opinion.
NeuroVision is the software part. Scanners, checkouts and the accounting system are yours or your contractor’s. We select equipment for the point. On biometric terminals for payment by face — see the page “Biometric POS terminals and ATMs”.
An IR vein scanner on the counter or a terminal camera for the line pattern. The palm is a few centimetres away, no touching.
In short:
For a checkout, buffet, counter
The SDK is built into the checkout app on Android or Windows: prompts, palm capture, live hand check, template search.
In short:
For checkout makers and integrators
The photo and name of the template owner, the amount, the “Confirm” and “Decline” buttons. The cashier’s decision is written to the log.
In short:
Mandatory in Russia
The confirmed payment goes to your accounting system: the account in the pass, a catering system, 1C or a partner bank.
In short:
Via API
Has not given consent
Pays by card, QR code or pass. No “give your palm to have lunch”.
Changed their mind
Withdraws consent from the employer or administrator — the template is deleted, the account stays.
The scanner did not recognise the hand
An injury, a bandage, a glove that cannot be taken off. Two failed attempts — and the checkout itself offers another method.
The cashier doubts
The photo does not match, the person is in a hood — the cashier presses “Decline” and payment goes the usual way.
The palm is an additional payment method. Refusing biometrics cannot be a reason to refuse service, so a checkout with a scanner also accepts ordinary payment.
An employee has the right to refuse biometrics, and this cannot affect meals, the pass or salary (Art. 11, Part 3 of 152‑FZ). On an employee’s consent in detail — on the page “Face access control”.
The price is made up of registering people, the palm module at checkouts and the place where templates are stored. A pilot at one canteen — from the first month.
from 29 ₽ per session
“Document + Liveness”: passport check, Liveness and matching the selfie with the photo in the document before registering the palm.
SDK for the checkout, live hand check, template search, cashier screen, log. Per checkout or per active user per month.
on request
Deployment on your servers for a plant, campus or foreign partner: templates do not leave your perimeter.
The first month is a free test, you pay only for checks performed. Other prices are in the price matrix.
The palm module is built into the checkout, registration goes by passport and selfie, and templates are stored in the cloud in Russia or on your server. The scenario and checks are set up in your account.
Support under a contract.
Terms for a checkout technical specification, a contractor agreement and a conversation with a lawyer.
The project «Development of a multimodal system using artificial intelligence "Neuromed" for managing the diagnostic processes of a clinic on the basis of the "Neurovision" computer vision platform» is supported by the Innovation Promotion Foundation within the federal project «Domestic Solutions»
The Neurovision computer vision platform is registered with Rospatent (certificate No. 2023661508) and included in the Russian Software Registry (entry No. 19972 of 13.11.2023)
The right to use the Platform is granted under a licence agreement concluded by Neurovision with its customers
Tell us where you want to accept palm payment, how many people pay per day and whether you have scanners. We will propose a scheme and equipment and calculate a pilot.
Can't put your request into words? Book a call and our team will contact you at a convenient time
Book a callThe company is included in the register of IT companies and the register of personal data operators of the Russian Ministry of Digital Development.
Address: Moscow, Presnenskaya Embankment 12 — Moscow City business centre, Federation Tower. Nearest metro stations: Delovoy Tsentr and Mezhdunarodnaya.
Materials on the UBS, liveness checks and the protection of biometric data are in our blog.
A payment method in which a person holds a palm over a scanner instead of a card or phone. The scanner reads the vein or line pattern and finds the account linked to that palm.
Banks are testing vein-pattern terminals; there is no mass launch yet. You cannot pay by palm through the UBS: it holds only the face and voice. On closed territories palm payment already works — with written consent and cashier confirmation.
Under 572‑FZ, organisations may not automatically recognise people by biometrics outside the UBS. The law does not apply to matching with the participation of an authorised employee, so the cashier confirms the match.
Veins are seen only by an IR scanner and are hard to forge. Lines are captured by an ordinary terminal camera, a separate scanner is not needed.
The module checks for a live hand and filters out photos, printouts, dummies and video on a screen. The vein network is not visible in a photo at all.
No. A template is stored — a set of numbers from which the hand cannot be restored — in the cloud on servers in Russia or on your servers.
No. Providing biometrics cannot be mandatory, and refusal is no reason to deny service (Art. 11, Part 3 of 152‑FZ).
Yes, under the same rules: the controller sees the photo and confirms entry. More details — on the page Face access control.
Yes. In Kazakhstan and Uzbekistan banks already offer palm payment. The module is installed in the partner’s perimeter and works under local rules.
Registration by passport and selfie — from 29 ₽, the palm module and deployment in your perimeter — on request. The first month is a free test.
