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Verification of subscribers and users of online services

A phone number opens Gosuslugi, a bank and sign-in to any Russian website — so fraudsters need a SIM card in someone else’s name, and bots need thousands of accounts. We recognise the subscriber’s passport without manual entry and check it against the MVD database, Liveness confirms a live person behind the profile, and the sending company is checked by INN. The state verification of subscriber data is done by the operator — we remove errors and forgeries before it.

Checks of a subscriber, a dating service user and a sender company
16 000+ document types from 195+ countries and territories
from 16 ₽ a document with an anti-fraud check, per session
5 ₽ passport validity against the MVD database
from 29 ₽ a document and Liveness in one session
Data is stored in Russia Russian software registry no. 19972 152‑FZ

Choose a service: mobile communications, numbers and mailings, social networks, video or messengers

The card shows whom this service checks and what to connect for it. A detailed page for each service type will appear in this section.

Mobile communications, internet and numbers

The subscriber, the corporate SIM user and the sender — before a number is activated and before the first mailing.

  • Document recognition · Database checks · KYB

    Telecom operators and MVNOs

    The subscriber — before the number is activated: a Russian or foreign passport without manual entry, forgery check, the MVD database and the register of controlled persons — before the data is confirmed through Gosuslugi, the Unified Biometric System or SMEV. A corporate client — by INN. One check for stores and dealers.

  • Document recognition · KYC

    Internet providers and Wi-Fi

    A home internet contract — a passport with a photo instead of manual entry in the office and by the installer. An online application — a document and Liveness before the crew visits.

  • KYB · KYC

    Virtual numbers, SMS and corporate SIMs

    A client company — by INN before numbers and a sender name are issued, a representative — by passport. Employees with corporate SIMs — passports without manual entry.

SIM cards, signing in to websites and messengers: what the law requires from telecom and online services in 2026

Since 2025, a telecom operator confirms the subscriber’s data before the number starts working, and no more than 20 numbers are issued to one person. A SIM card is sold to a foreigner only in person and after a check through Gosuslugi and the Unified Biometric System. Online services let in users from Russia only by phone number, through Gosuslugi, the Unified Biometric System or a Russian sign-in system — since July 2026 a different sign-in is fined.
NeuroVision recognises the document, checks it against databases, confirms a live person in front of the camera and checks the company. Confirmation of data through state systems and the choice of sign-in method rest with the operator, the service and a lawyer.

  • Mobile communications: subscriber data — before the number is activated

    126‑FZ, Arts. 44, 44.2; Government Resolution of 30.12.2024 No. 1994.

    Passport recognition

    What the law requires

    • The operator and its agent enter reliable subscriber data into the contract
    • Before service begins, the operator confirms it in one of four ways: a document at an organisation from the Government’s list, Gosuslugi, the Unified Biometric System or state systems through SMEV
    • If the data is not confirmed, the number is not served

    Limits and checks

    • No more than 20 numbers per person, including corporate ones
    • Before activation — a check against the state monitoring system and no self-ban

    A contract over the internet

    • Only with a qualified or other signature linked to Gosuslugi and the Unified Biometric System

    What the check gives you

    • The passport is recognised from the photo without typos, a forgery and a screen shot are visible before the data is sent for confirmation
  • Foreigners, corporate SIMs and the self-ban

    126‑FZ, Art. 44 para. 1.1, Art. 45, Art. 45.1 (as amended by 303‑FZ, 41‑FZ); Ministry of Digital Development order of 02.12.2024 No. 1012.

    Foreign documents

    A foreign subscriber

    • The contract — only in person, with an identity document
    • The data is checked through Gosuslugi and the Unified Biometric System
    • No more than 10 numbers, the phone identifier is in the contract

    Corporate SIMs

    • The number — only for the company’s employees and contractors
    • Users are entered in Gosuslugi, for foreigners — biometrics in the Unified Biometric System

    Self-ban and transfer of a number

    • A citizen can ban the issue of SIM cards in their name through Gosuslugi
    • A number can be transferred only to family members and close relatives
  • Online services: sign-in, messengers, social networks

    149‑FZ, Art. 8 part 10, Art. 10.1 part 4.2, Art. 10.6; Code of Administrative Offences, Art. 13.55; 572‑FZ, Art. 15.

    Liveness

    Sign-in for users from Russia

    • A Russian operator’s number, Gosuslugi, the Unified Biometric System or a Russian sign-in system
    • A fine for a company — up to 700 thousand ₽ from 7 July 2026

    Messengers and social networks

    • A messenger identifies the user by phone number
    • The author of a page with an audience of over 10 000 passes information about themselves to Roskomnadzor
    • The law does not require checking every user’s passport

    Biometrics

    • Identification and authentication by biometrics outside the Unified Biometric System are prohibited for organisations
    • Liveness in your scenario is assessed by a lawyer before launch

Corporate SIMs, SMS mailings and creator platforms: checks that work right now

For a mailing provider the risk is a sender who sends phishing in a bank’s name, for corporate telephony — SIM cards for “employees” who do not exist, for a video platform — the payout recipient. There is no need to wait for a separate integration: the same checks work through one API.

  • SMS mailing sender

    Company — by tax number: status, signs of a shell company, a mass director — before the sender name is registered.

    Representative — a passport with a photo and Liveness, so that the contract is not signed by a person with someone else’s document.

    • KYB · KYC
  • Corporate SIMs and virtual numbers

    The subscriber company — by INN before a pool of numbers is issued.

    Employees — passports without manual entry, foreigners — against the register of controlled persons of the Ministry of Internal Affairs before being entered in Gosuslugi.

    • KYB · Document recognition
  • Creator and rights holder

    An individual — passport and Liveness before the first payout, INN by passport and self-employed status — before each one.

    Foreign creator — a document from any country and the OFAC, EU, UK and UN sanctions lists.

    • KYC · Database checks
  • A new user of the service

    Registration — Liveness: behind the account is a live person, not a bot, a photo or a mask.

    Return after a block — a new document check before access; comparison with previous profiles is done by your service.

    • Liveness · KYC

Contract, registration, monetisation: at which step to check the subscriber and the user

  • A Russian or foreign passport — with a photo, without manual entry in the store and at the agent NeuroVision
  • Passport authenticity, validity against the MVD database, a foreigner — against the MVD register of controlled persons NeuroVision
  • Confirmation of data through Gosuslugi, the Unified Biometric System and state systems, limit of 20 numbers The operator and the state
  • Self-ban on issuing SIM cards — a check in the state system The operator and the state

  • Sign-in by phone number, Gosuslugi, the Unified Biometric System or a Russian sign-in system Your service
  • A document — where an account brings money or reach: a photocopy and a screen shot are visible during recognition NeuroVision
  • Liveness — behind the account is a live person, not a bot, a photo or a mask NeuroVision
  • Repeat registration after a block — a new check before access; comparison with previous profiles is done by your service NeuroVision

  • The “Verified profile” badge — after Liveness, in dating — before the first messages NeuroVision
  • A page with an audience of over 10 000 — the author’s data to Roskomnadzor The operator and the state
  • A creator before a payout — passport, INN and self-employed status NeuroVision
  • A mailing sender and a pool of numbers — a company by INN, a representative by passport NeuroVision

  • SIM replacement and eSIM reissue — a document and Liveness before issue NeuroVision
  • Account recovery without access to the number — a document and Liveness NeuroVision
  • A complaint about a fraudster — blocking and passing the data to The «Antifrod» state system Your service
  • Contract, consent to data and biometrics processing The operator and the state
  • NeuroVision — covered by the NeuroVision check: document, Liveness, company by INN, database checks
  • Your service — a step in your registration, the moderator’s account and the complaints system
  • The operator and the state — data confirmation, limits, self-ban, consents and contracts: the telecom operator, the state and a lawyer

Whom to check: the subscriber, the foreigner, an employee with a corporate SIM, the sender and the creator

Behind one number or account there are different people: the subscriber under the contract, an employee to whom the company issued a SIM card, a mailing sender, a creator who is paid. It is worth checking the one who can do the most harm.

  • Subscriber — a citizen of Russia

    • A passport with a photo — fields in the contract without typos
    • A forgery, a photocopy and a screen shot — before signing
    • Passport validity against the MVD database — 5 ₽
  • A foreign subscriber

    • A passport of any of 195+ countries and territories, machine-readable zone
    • The police register of controlled persons
    • International sanctions and PEP screening
  • An employee with a corporate SIM

    • The subscriber company — by tax number before numbers are issued
    • Employees’ passports — without manual entry
    • A foreigner — against the MVD register before being entered in Gosuslugi
  • A mailing sender and a virtual number client

    • A company by INN: status, signs of a shell company, courts
    • The director — against sanctions lists and the Rosfinmonitoring list
    • A representative — passport and Liveness
  • A creator and profile owner

    • Liveness — a live person behind the profile
    • Before a payout — INN by passport and self-employed status
    • Repeat profiles after a block — a new document check before access
  • A SIM card issuing desk in a telecom store

Where NeuroVision ends: the document and the company — ours, Gosuslugi and the Unified Biometric System — the operator’s

  • NeuroVision does

    Document. A Russian or foreign passport — recognition, anti-fraud, validity against the MVD database.

    A live person. Liveness with protection against photos, masks and deepfakes.

    Company. INN, status, courts and debts, the director — against lists.

  • Remains with the operator and the state

    Data confirmation. Gosuslugi, the Unified Biometric System and state systems through SMEV — with the telecom operator.

    Limits and self-ban. How many numbers a person has and whether a ban is in place is known only to the state system.

    Fraud signals. Exchange through the “Antifrod” state system — under 41‑FZ.

  • Not part of NeuroVision

    Call filtering. We do not block spoofed numbers and spam calls.

    Content moderation. What a user writes and publishes after the check is outside the product.

    Phone numbers. We do not check ownership, activity or how many numbers a person has, and cannot find a person by number.

We do not replace Gosuslugi, the Unified Biometric System or the state verification of subscriber data. We remove errors, forgeries and bots before it — and keep the date and result of every check.

Telecom operators and MVNOs: a passport in the contract without errors, a foreigner — under the 2025 rules

The operator is responsible for the reliability of the data, even if the contract was issued by a dealer. An error in the passport number means unconfirmed data and a number that will not start working; a forged passport means a SIM card that goes to fraudsters. Details — on the page for telecom operators.

  • A passport — from a photo, not by hand

    The seller photographs the spread on a tablet or at the till, the fields arrive in your system without typos. Confirmation through Gosuslugi passes the first time.

  • A forgery and an invalid passport

    Anti-fraud sees a photocopy, a printout, a screen shot and editing in an editor. Passport validity against the MVD database — before the data is sent for confirmation.

  • A foreign subscriber

    A passport from any of 195+ countries and territories is recognised with the machine-readable zone, the MVD register of controlled persons — before the check through Gosuslugi and the Unified Biometric System that the operator performs.

  • Control of the dealer network

    Every check stores the date and result — it is easier for the operator to see which dealers more often turn out to have unreliable data.

Social networks and dating: behind the profile is a live person, not a bot or someone else’s photos

A phone number confirms a number, not a person

The law requires letting in users from Russia by number, Gosuslugi, the Unified Biometric System or a Russian sign-in system, but does not require a passport from everyone. A dating service or a social network decides for itself where a higher level of checking is needed — usually where a user gains the trust of others: a badge, correspondence, money.

  • 01

    Liveness at registration

    The user looks into the camera, and the check tells a live person from a photo, a screen, a mask and a deepfake. A live person does not lose time.

  • 02

    The “Verified profile” badge

    The badge goes to whoever has passed Liveness. In dating it is shown next to the profile — the other person sees they are talking to a live person.

  • 03

    Repeat profiles after a block

    A blocked fraudster returns with a new number. Before access they pass the document check again, and comparison with previous profiles is done by your service.

  • 04

    Account recovery

    A user has lost their number — access is returned after a document and Liveness, not by an email to support.

How a subscriber or online service user check works

Three steps from the “Get a SIM card” or “Sign up” button to a decision in your system. In a store the check runs on the seller’s tablet, online — in the app or by link.

Step 1

A scenario for the channel

In the KYC editor you choose the steps: for a store — passport and database checks, for an online service — Liveness, for payouts — passport, INN and self-employed status.

A subscriber check scenario in the KYC editor
Step 2

A check in the widget

The seller photographs the passport, the user passes Liveness in the Web SDK — on a tablet, in the app’s WebView or by link. The document, the face and the databases are checked in one session.

A check widget: the subscriber’s passport and Liveness
Step 3

The decision in your system

Document fields and results arrive in billing or CRM. Clean ones — on to data confirmation or into the service, disputed ones — to a specialist.

The subscriber check outcome in billing

What a solution for telecom and online services is made of

A telecom operator, a social network or a video platform assembles its own set of six products of one platform. Connect only the ones you need — payment per completed check.

  • Passport recognition

    A Russian passport and an international passport — fields into the contract without manual entry, document anti-fraud.

    Learn more
  • Foreign documents

    Passports of 195+ countries and territories: fields, machine-readable zone, authenticity.

    Learn more
  • Liveness

    A live person in front of the camera: protection against photos, screens, masks and deepfakes.

    Learn more
  • Database checks

    Passport validity, the MVD register of controlled persons, sanctions — from 5 ₽ per check.

    Learn more
  • Anti-fraud at registration

    Forged documents — before access to the service, repeat registrations — by your rules.

    Learn more
  • Connection to the «Antifrod» state system

    A SMEV 4 PODD agent and state system signals in your anti-fraud system — for telecom operators and platforms.

    Learn more

How much a check costs for telecom, social networks and video platforms

Payment for completed KYC sessions and checks, with no subscription fee. A selfie and Liveness cost the same — the mode is chosen in the scenario.

  • Document

    from 16 ₽ per session

    Enable

    A Russian or foreign passport with an anti-fraud check: a screen shot, a printout, editing in an editor. For a contract in a store and at an agent.

  • Most popular choice

    Document + liveness

    from 29 ₽ per session

    Calculate the cost

    Everything from “Document” and Liveness with protection against masks and deepfakes. For online applications, SIM replacement and account recovery.

  • Extended

    on request

    Get a quote

    A document, Liveness and checks against Russian databases in one session, KYB of a company by INN. For corporate SIMs, mailing senders and creator payouts.

A check against one database — 5 ₽, international screening of sanctions and PEP — 36 ₽. An additional document in a session — 10 ₽. The first month — test access.

How to embed the check in a store, an app and registration: Web SDK, API or a ready link

For a store and a dealer — a widget on the seller’s tablet in the browser, for an online service — the Web SDK with a ready Liveness screen in the app’s WebView, for a large operator — connection terms with a specialist.

Web SDK and link

A ready interface for capturing a document and a face with Liveness. Connected by a script or an npm package, opens in WebView or by link; colours and texts are yours.

Terms

  • A 1-month trial period
  • A dedicated manager
  • Tickets-based technical support
  • Payment for the checks performed

Why telecom and online platforms choose NeuroVision

A store needs a check that does not hold up the queue, an online service — one that does not break registration. Both must withstand a large flow: subscribers from different countries, bot attacks.

A document, a live person and a company — in one session

A passport of any country, Liveness, database checks and a company by INN — in one service and under one contract. There is no need to stitch together OCR, biometrics and databases from three providers.

One request instead of three vendors.

Foreign documents

16 000+ document types from 195+ countries and territories — for foreign subscribers.

OCR MRZ 195+ JSON

Data storage

The retention period is set in the scenario, personal data is deleted by an API request. 152-FZ.

Payment per check

No subscription fee: a document from 16 ₽, a document and Liveness from 29 ₽, a database check — 5 ₽.

Skolkovo — participant

A Russian developer

A Skolkovo resident; the platform is entry no. 19972 in the Russian software registry.

Licences and certificates

Innovation Promotion Foundation

The project «Development of a multimodal system using artificial intelligence "Neuromed" for managing the diagnostic processes of a clinic on the basis of the "Neurovision" computer vision platform» is supported by the Innovation Promotion Foundation within the federal project «Domestic Solutions»

Identification terms in telecom and online services

In brief, the concepts that come up when a SIM card is issued, when registering in a service and when a user is checked.

Subscriber
A person or company with which the operator has concluded a communications contract and allocated a number.
Subscriber
Corporate SIM user
An employee or contractor of the company to whom it has handed the number. Entered in Gosuslugi, a foreigner — with biometrics in the Unified Biometric System.
Confirmation of subscriber data
The operator’s check of the subscriber’s data through Gosuslugi, the Unified Biometric System or state systems before service of the number begins.
MVNO
A mobile virtual network operator: sells services under its own brand on another operator’s network.
Mobile Virtual Network Operator
Self-ban on SIM cards
A ban on concluding communications contracts in a citizen’s name. Set through Gosuslugi, lifted only in person.
SIM replacement
Issue of a duplicate SIM card with the same number. Fraudsters use it to receive other people’s codes from SMS.
SIM swap
Sender name
The alphabetic name from which a company’s SMS mailings arrive.
Sender ID
Liveness
A check that in front of the camera is a live person, not a photo, screen, mask or deepfake.
Liveness detection
Account farm
Hundreds of accounts on fresh numbers that are run by one person or program.
Account farm
The «Antifrod» state system
A state system for exchanging information about fraud between banks, telecom operators and platforms. Operating since 1 March 2026.

Questions about verifying subscribers and online service users

It is a check that a SIM card is being issued to a person with a genuine and valid document. A telecom operator must confirm subscriber data before service begins, and online services need the check where an anonymous account causes losses: mailings, fake profiles, payouts to the wrong people.

Under Article 44 of the Communications Law, the operator and its agent enter reliable data into the contract, and before service begins the operator confirms it through Gosuslugi, the Unified Biometric System or state systems. No more than 20 numbers per person. The procedure is set out in Government Resolution of 30.12.2024 No. 1994.

No: they are not on the list of organisations in Article 5 of the law. Subscriber checks are determined by the Communications Law, and online service users — by the law on information and your own rules.

No. Data confirmation is done by the operator through state systems. We recognise the passport without errors, find forgeries and check the document’s validity against the MVD database — before the data is sent for confirmation.

Only in person: the foreigner presents a document, the operator checks the data through Gosuslugi and the Unified Biometric System, the phone identifier is entered in the contract, no more than 10 numbers. We recognise a passport of any of 195+ countries and territories and check the person against the MVD register of controlled persons.

No. The law allows a contract over the internet only with a qualified signature or a signature linked to Gosuslugi and the Unified Biometric System; for a foreigner — only in person. A document check and Liveness are needed for an online application before the courier arrives or the store is visited.

No. Users from Russia are let in by phone number, through Gosuslugi, the Unified Biometric System or a Russian sign-in system. Only authors of pages with an audience of over 10 000 pass information about themselves to Roskomnadzor. The service introduces other checks itself — by risk.

Liveness: the person looks into the camera, and the check tells live presence from a photo, a video on a screen, a mask and a deepfake. The “Verified profile” badge goes to whoever has passed the check.

Yes — from the date of birth in the document. Details — on the age verification page.

No. How many numbers are registered to a person and whether a self-ban is in place is known to the state system — the operator receives this information during confirmation. We recognise the document, check it against databases, confirm a live person and check the company by INN and lists.

Through the Web SDK: it is connected by a script or an npm package, opens in the browser of the seller’s tablet, in the service app’s WebView or by a unique link. The session outcome and document fields are returned through the API, and connection terms for large operators are discussed with a specialist.

A document — from 16 ₽ per session, a document with Liveness — from 29 ₽, a database check — 5 ₽. There is no subscription fee, the first month is test access.

We will select checks for your telecom operator or online service

Tell us where you check a person — in a store, at a dealer, at registration or before a payout — and how many contracts or registrations you have per month. We will assemble a scenario and give you test access.

Can't put your request into words? Book a call and our team will contact you at a convenient time

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The company is included in the register of IT companies and the register of personal data operators of the Russian Ministry of Digital Development.

Address: Moscow, Presnenskaya Embankment 12 — Moscow City business centre, Federation Tower. Nearest metro stations: Delovoy Tsentr and Mezhdunarodnaya.